Listed below are commonly asked questions:
How soon can I expect my orders to be delivered?
In Stock items are processed within 48hrs of being placed and take 5-7 business days for delivery by Standard Ground Shipping. Expedited delivery options are available in our PRODUCTS, Specials section.
Out-Of-Stock items can take 4 to 6 weeks for delivery because every one of our more than 5,000 items are handmade.
What items are normally stocked?
We try to stock the most commonly requested from the surgical community. If your item is not listed as a stock item, please let us know and we will build it into our inventory system.
We are continuously updating our website to show the products we have in stock. If an item is out of stock, it will be back ordered with the factory which could take 4-6 weeks for delivery. We appreciate your patience as we try to build up the inventory of the specific items you normally buy.
What are your surgical instruments made of?
Our surgical instruments are mad of the highest quality 316 Stainless Steel.
Do you replace an instrument if it is faulty?
Yes, we have a 100% replacement policy on every instrument we sell against manufacturing defects of any kind.
Can we open a roving account?
Yes, at DT Surgical we offer Open Account purchase option, please call for more details.
Are your instruments disposable?
We do not carry disposable instruments ONLY reusable products. All of our products are the highest quality and have been hand tested before packaging.
The price of your instruments are low, are they made in Pakistan?
No, all of our products are made in Beijing, China by one of the country’s largest medical holding group.
Do you have “Smart Tray”?
Yes, our “Smart Tray” is our 108DTS Basic Major Surgical Tray.
How long has your company been in business?
DT Surgical is a young and growing business.We are led by a management team with more than 50 years of industry experience and intel.